By visiting or using the Site, you expressly agree to these Terms, as may be updated from time to time. We reserve the right to relocate the Seats due to artist or production requirements. Parking lots and roadways are to be used in a safe manner. Please visit Individual Ticket information for ticket warnings. . A ticket is a revocable license and admission may be refused upon refunding the tickets face amount. We and PNC Music Pavilion are only providing certain services that will facilitate your sale. Lets just say we are not happy about our visit. over a year ago Add your answer Answer Posting guidelines More questions about this attraction Non-compliance with the preceding may result in termination of your purchase and forfeiture of any prepaid Fees, and we shall retain the right to pursue any and all other legal rights and remedies afforded us. They are prohibited for concerts, and the policy for all other events will be determined by the respective promoter. Needless to say, if you want to drink, its going to put a dent in your account. Your account username and password are personal to you. If one or more Concerts selected for your Series during the Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the Term. If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit back to your Ticket Credit equal to the cost of the tickets for the canceled or postponed Concert. Before we can pay you, we will need to collect your taxpayer information in accordance with applicable laws. We moved our seats five times and could not escape the smoke. PNC Arena is equipped with Emergency Generator Power, which will be activated automatically in the event of a blackout. Event date and time are subject to change. We had to sit on the side of the road and wait for the concert to be over and get back into traffic to get themWait there's moreLeaving the venue was another nightmareThey had two lanes going towards the highway, but no one told you one lane was to go right and one was to go left, which caused a big bottle neck. This credit will be applied to the next Concert Season or Term. Any failure by you to pay any amounts owed under this paragraph within such five days will constitute a material breach of these Terms. Last Updated: November 16, 2022. Aisles should be kept clear at all times. We are not responsible for providing transportation or reimbursement of travel-related expenses under any circumstances unless those items are specifically included as part of a package. Failure by any Purchaser Party to maintain proper decorum during a Concert or to comply with applicable LN Protocols shall subject this Agreement to termination, including forfeiture of all monies paid hereunder. There are approx 8614 reserved seats and 10,154 spaces on the lawn behind the reserved seating where blankets and lawn chairs are allowed for most shows. Ticket orders will be processed only if the Ticket Credit has a value greater than or equal to your order, including service fees and applicable taxes. We or PNC Music Pavilion will collect funds from the purchaser, and PNC Music Pavilion will transmit to you a credit or payment as described elsewhere in these Terms. You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor. Fee means the amount due for a specific package as indicated on your Invoice. Privacy Policy | You must pay the amounts due for all tickets in addition to your Fee. Children under the age of 16 years are encouraged to be accompanied by an adult. Once a ticket has been ordered by a potential purchaser, you will not be able to modify or cancel your posting of that ticket, or to stop that tickets sale, even though title to that ticket may not pass to the purchaser until a later time. In addition to the foregoing, you agree that you and each of Your Parties will enter and occupy the Venue at their own risk. You agree that these Terms evidence a transaction involving interstate commerce and will be governed by and construed in accordance with federal law to the fullest extent possible. In no event will delivery charges or any other amounts be refunded. Many states may also require Ticketmaster to report when you have made at least $600 in transactions on our marketplaces, although some states may require reporting based on different thresholds. Terms & Conditions Get quick answers from PNC Music Pavilion staff and past visitors. You will not be entitled to receive any part of any payment made in connection with having access to ticket listings or ticket purchase capabilities, or in connection with wait list or season ticket holder status. Term means the period between the assigned start and end date for indoor, year-round Venues. PNC Arena management reserves the right to revise the terms of acceptable devices and use at any time. Notwithstanding implementation of the LN Protocols, you specifically acknowledge that an inherent risk of exposure to communicable disease exists in any public place where people are present. If an event for which you sell a ticket via the Advanced Services is postponed and the purchaser of such ticket is given a refund of the amount that that purchaser has paid, then you will be obligated to return, within five days of notice by PNC Music Pavilion , all of the payments you collected in connection with such sale, but PNC Music Pavilion will return the ticket to you that you sold so that you can then use it to attend the event. We may invite you to renew the Agreement for the next Concert Season. We reserve the right to relocate the Seats due to artist or production requirements. If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit equal to the cost of the tickets and any VIP amenities for the canceled or postponed Concert(s). Ejected parties may make a written appeal to the Arena Manager or his designee. You agree to waive any right to a jury trial or to participate in a class action. The following terms and conditions, as well as any other policies, rules or guidelines that may be applicable to particular offers or features presented to you (you or your) by Live Nation Worldwide, Inc. (LN, we or us), (collectively "Terms") govern your purchase of tickets under the Premium Seat Sales program. Proper behavior is expected from all of our guests. Our Privacy Policy and any other policies, rules or guidelines that may be applicable to particular offers or features on the Site are also incorporated into these Terms. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. Entering the playing field, floor, or restricted areas of the building is strictly prohibited and may result in ejection and/or arrest. PNC Arena employees are available for any assistance needed. 707 Pavilion Blvd Charlotte, NC 28262 United States. We may investigate any violation of these Terms, including unauthorized use of the Site. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. Weezer Parking Charlotte tickets are available now on Vivid Seats for the Jun 24 concert performance. Your payment of the Termination Fee shall be in lieu of all other monetary damages that may be payable by you to us as a result of Your Termination. If you dont have any bags, you can go through the expedited lines. Under certain Venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers. We strongly encourage you to become familiar with the terms of use and practices of any linked website. A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. I saw the 'VIP lawn seating' area and I would definitely NOT pay for that. If fewer Concerts than the Concert Threshold occur during the Concert Season, you will receive a Threshold Credit in an amount to be confirmed following the conclusion of the Concert Season. You agree that monetary damages may not provide us a sufficient remedy and that we may pursue injunctive or other relief for your violation of these Terms. Opening acts or guests may sometimes tour with headlining performers. Formerly known as Verizon Wireless Amphitheatre and originally called Blockbuster Pavilion, it is famous around Charlotte and the state for it's outstanding live music. Please note that not all members of the public may be able to purchase, or view listings for, tickets that you post for sale, as PNC Music Pavilion may require potential purchasers to pay a fee, be a season ticket holder, be on the waiting list to be a season ticket holder or comply with a registration or other requirement, in order to view listings of, or to purchase, some or all of the tickets posted for sale. For Cancellation or Postponement of a Concert in connection with Series Packages, see Section IV.C. PNC PAVILION. This license exists only so long as you strictly comply with each of the provisions described in this section. If you purchased any Additional Tickets for Concerts included in your Agreement, these will be subject to cancellation as part of Your Termination. Carolina Hurricanes + NC StateBag Policy: Bag policies for all other Arena events are determined by the tour promoter and may vary by each event. I dont get that part as it wasnt alcohol. When you purchase a ticket from a third party via the Advanced Services, the original ticket will automatically be cancelled and invalidated, your credit card will be charged the ticket price and all applicable fees, and you will be issued a new ticket. I am not sure who was as fault at making us wait 30 more minutes before dismissing us, canceling the show. Media reports have said that we are one of the loudest buildings in the NHL. The decision rendered on appeal shall be final. Pnc music pavilion bag policy. The following applies only to resale tickets to Illinois events: If you purchase resale tickets to an event located in Illinois, you will receive a refund of the amount you paid for that resale ticket if (a) the ticketed event is canceled (in which case you will not receive a refund of any delivery fees), (b) that ticket does not allow you to enter the ticketed event for reasons that may include, without limitation, that the ticket is counterfeit or that the ticket has been canceled by the issuer due to non-payment, unless the ticket is canceled due to an act or omission by you, (c) that ticket fails to conform to its listing description, or (d) you failed to receive that ticket. We may require you to change your username and/or password if we believe your account is no longer secure or if we receive a complaint that your username violates someone elses rights. I don't think most people are aware of this policy; that they can bring in their own food and water. Recommended experiences in and around Charlotte. This review is only for the venue/vendors and not the music or bands. Parking prices vary for each event. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. You may not use our or PNC Music Pavilion trademarks, logos and service marks in any way without our prior written permission. The following are the terms of use (Terms) that govern your use of the Account Manager website (the Site), which features advanced ticketing transaction technologies and services (collectively referred to as Advanced Services). PNC Music Pavilion reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with PNC Music Pavilion rules. 24oz maybe as I dont remember. Lots of trash and recycle cans everywhere. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Clutch/wristlet bags smaller than 4.5" x 6.5" are permitted; these are not required to enter via bag X-ray line. You may not assign or transfer this Agreement, whether voluntarily or by gift, bequest or operation of law, without our express written consent. These Terms shall constitute a valid, binding and enforceable legal agreement among you, PNC Music Pavilion and us. Bag Policy FAQ's Damage, defacement, removal, or destruction of the surface of the facility or its structures, appurtenances, recreational facilities, or property is prohibited. We were in section 9, row W. Based on the Ticketmaster map, we thought we were under the overhang. 1999-2023 Ticketmaster. We grant you a limited, conditional, no-cost, non-exclusive, non-transferable, non-sublicensable license to view this Site and its Content as permitted by these Terms only if, as a condition precedent, you agree that you will not: This license is expressly conditioned on your preexisting agreement to comply with, and your actual compliance with, each of the provisions described in this Ownership of Content and Grant of Conditional License section. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. Additional rules and regulations may be posted on PNC Arena property or may be communicated through PNC Arena staff. Simply implement a no smoking policy within the venue. We had NO line all night. Moreover, be aware that certain camera features such as shutters and winding gear motors are noisy and may be a disturbance, thus we ask that you curtail use if advised. If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm whether or not your order has been placed. A Venue or market membership (Membership) will consist of one flat Membership fee and a ticket fee to be applied as a credit to tickets requested by you (Ticket Credit) for a specified Term. Please immediately notify the nearest usher or arena representative if actions of this type occur. Detachable lenses must be less than five (5) inches long and less than three and a half inches (3.5) in diameter. Yes, there are areas to smokeno smoking at the seats. "Concert Season" means on or about April 1-November 1 for outdoor, seasonal Venues or the period between your assigned start and end date for indoor, year-round Venues during the calendar year(s) of this Agreement. The VIPs had their own parking area and entrance (we didnt pay the extra for that). . Refusal will be grounds to prohibit admission. Please be prepared to return your device to your car if it is not permitted. Either you or the Group Manager will be responsible for paying for the tickets, as applicable. 9348 Civic Center Drive ), Large Banners, Signs, Sticks & Stickers - See Below, Other Items as Required by Event Promoters. Went to see Slayer last night with friends. Please check the respectiveEvent pagefor details. California users may also contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, located at 1625 North Market Blvd., Sacramento, CA 95834, (800) 952-5210. The Threshold Credit amount shall apply to the next Concert Season. Ticket and VIP amenity orders will be processed only if the Ticket Bank has a value greater than or equal to your order, including service fees and applicable taxes. A multi-Concert Season agreement will contain multiple concert seasons. Parenting bags, and medicalbags are permitted and required to pass through X-ray machine prior to entry. If struck, immediately ask an usher for directions to a medical station. Please visit PNCArena.com/Policies for more information. If one or more Concerts during the applicable Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the same Concert Season, , you will receive replacement tickets to the next Concert, based on availability, in the order the Concerts were announced, in addition to the number of Concerts we had previously announced for the Concert Season. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (A) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF A SEAT OR TICKETS, OR (B) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. See all. The number of complimentary parking passes available for music festivals may vary. Map updates are paused. Theres a smokers section outside of the seating area for smokers. For a full list of our upcoming events or to purchase tickets go to https://livemu.sc/3l2ujpI. You will still be bound by your obligations under these Terms. Definitely not pay for that ) in the event of a blackout 707 Pavilion Blvd Charlotte, NC United... The period between the assigned start and end date for indoor, Venues... Pnc Music Pavilion are only providing certain services that will facilitate your sale make a appeal. 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Based on the Ticketmaster map, we will to. Quick answers from PNC Music Pavilion staff and past visitors in a class action your obligations under these Terms as. Upcoming events or to purchase tickets go to https: //livemu.sc/3l2ujpI as a cancelled Concert refunding tickets! Service marks in any way without our prior written permission parenting bags, and medicalbags are permitted and required enter. Is only for the venue/vendors and not the Music or bands the playing field,,! Available now on Vivid Seats for the next Concert Season acceptable devices use! A medical station the 'VIP lawn seating ' area and i would definitely not for. Even if any LIMITED REMEDY FAILS of its ESSENTIAL PURPOSE EVEN if LIMITED... Group Manager will be subject to cancellation as part of your Termination employees are available for any assistance.... Be responsible for paying for the tickets, as may be updated from time to time certain! 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