By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. Most types that control your whole house are low-voltage and dont need the power turned off. (*But you should once a year!). It was giving me a faulty reading, and theres no way it got that hot inside the house. In the past year and a half on energy planner, it's only topped $200 dollars one time. What Is Sheetrock? Most likely though, things will just not work, i.e. This part has the job of ending or starting cooling and heating cycles based on how much conditioned air is still yet to come out of the system. Like a car, a thermostat can do its job better after a tune-up. How much do you pay for electric to begin with? Press question mark to learn the rest of the keyboard shortcuts. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. Even if you keep a clean house, its not like you regularly dust the inside of your thermostat, right? Besides, I can hear the system fan whirring away in the attic. Feel for loose or disconnected wire connections. But for the sake of this topic, lets look at the facts in more detail. This material may not be published, broadcast, rewritten, or redistributed. Help Center - tecoaccount.com Help Center We are experiencing issues with sending out confirmation emails. Make sure that they are inserted properly. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. "I just made some minor changes on my usage and it didn't really affect my daily life," said Affronti. To learn more about the program, or to sign up, head to TECO's website. There are a few quick ways to start the thermostat troubleshooting process. Any of the other issues above should be investigated by an air conditioning specialist. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. If the thermostat's display is dark, a lack of power may be the issue. Homeowner Support Hours of operation 7:30 a.m. to 6:00 p.m., Mon-Fri. Tampa Electric or TECO Peoples GasP.O. Here are a few other signs to look out for that indicate you might need a thermostat replacement: If youve tried all our troubleshooting tips to no avail, dont run to the store to buy a replacement thermostat quite yet. Get energy efficiency tips. That main thing is it stay intact. Use a screwdriver to check that screws are securely in place. Gently clean with a small, soft paint brush or cloth. Receive 10% off sitewide on your first order when you sign up for our emails. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Also the hot water heater is off most of the day. Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. To recalibrate, youll find a screw in the middle of the bi-metal coil, orlook for a nut behind them to turn with a pliers. If you do all these things and your system is still not functioning correctly, its likely you can rule out your thermostat as being the root cause of the problem. | 1.4.1221 | Y6. It's all done through the ecobee app, hassle free. Touch one probe to the top of the transformer screw heads and see if the multimeter detects current. Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. Ask your technician about them.) Auto-changeover (see below) - Both HEAT and COOL icons are on. Copyright 2023 Emera Inc. All rights reserved. If this doesn't do the trick, look for a blown fuse or tripped breaker. If the temperature is still stuck, an electrical or display issue might be to blame. The process of resetting your thermostat really depends on the kind of thermostat you own. Tired of forking out big bucks, he called Tampa Electric and scheduled an energy audit. Replace the thermostat body plate. If you have questions, please email comconreq@tecoenergy.com or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m. 487 - Low, 1906 - Medium and 350 High. Once you add on all the state and county taxes it came to 250 and few cent. Sign up for weekly storm and savings tips! Heres how you can reset a mechanical thermostat, which is the most common type: As you can see, there is a bit that goes into thermostat troubleshooting. If you haven't already, set up eco+ for your home. I know the feeling all too well. I've had no problems with this power supply yet, it seems to be decently quiet, but I've only used it in a closed case. Sign up for our Tampa Electric e-News Update. Tampa Electric is an Emera company. (877) 588-1010 This was a little on the high side because the A/C was taking a shit and using more power than normal. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. In-Home Energy Audit: Schedule a free in-home audit with one of our analysts by calling the number listed below. Was debating on shifting my EVs to charge at night, and have my battery backup take over during the "high" usage period, so that I only need to worry about the "medium" and "low" billing periods, to kind of do a "dry run" of being on the Energy Planner program, and seeing what that'd look like. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service And TECO . | 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . Press question mark to learn the rest of the keyboard shortcuts. One reason your thermostat might not be letting you change the temperature is because its locked. Box 2562Tampa, Florida 33601-2562. Connect with an agent for quick assistance. You should check coils or strips for dust and grime. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. We used 2743 kWh last month. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. Here are the common causes of this issue: Dirty Thermostat Once again, your thermostat could use some cleaning. Email Step 2: just log in with your access details. After the audit is complete, you will receive a report that provides recommendations regarding your thermostat settings, air conditioning and heating units, ductwork, insulation . I expected the house to be roasting while I was away (and it was! Your eyeballs will be your greatest tool at first. As a security precaution, the application will "time out" after sitting idle for an extended period of time. Test the transformer: Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. For Your Your HVAC system does not respond when you change the thermostat settings. Sign up to get storm preparedness and savings tips! Order before noon for convenient scheduled same-day delivery. Its worth checking as a last resort for sure, as it too can die and cause your thermostat to stop working. Finally, mercury switches need to be level in order to work properly. Open Hours: 9am to 6pm CDT We'll take you to the exact aisle and bay. Only ENERGY STAR smart thermostats have their energy savings independently certified, based on real user data, to ensure that they save energy and deliver high-quality performance. Participants in Tampa Electric's Energy Planner program realize lower prices on electricity 87% of the time. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST). If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. These troubleshooting tests will tell you if somethings wrong with your thermostat beyond anything obvious. The HVAC system keeps turning on and off on its own. All day (24 hours), Monday through Sunday. Unlike water, alcohol evaporates quickly and picks up dirt really well. Well use this information to improve our help and support content in the future. Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . That was earlier this summer so it's possible they have changed their practice. Copyright 2023 Emera Inc. All rights reserved. Create an account to follow your favorite communities and start taking part in conversations. Theyll get your thermostat back up and running! "We're buying and making as much power as we can between those hours. For Your The system gives you consistently wrong temperature readings. Need supplies fast? To clean it, remove the thermostat's cover and use a soft brush to wipe away any dirt or other debris. Ive always had the A/C set like that even before energy planner. The smart thermostat must have the following capabilities: Before work begins, please submit the following information to Tampa Electric using theSmart Thermostat program rebate application. If you have questions, please emailcomconreq@tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa Electric is an Emera company. Advanced Thermostat Troubleshooting(but things you can do! your heater wont turn on. With the tiered energy planner rates the bill for electric came to $214. A needlenose pliers works great to move and twist disconnected wires back in place around the screws. Contact an HVAC professional for further help. 3 Use a soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt. Every heating system type will deliver heat to the house at a slightly different rate. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. Your thermostat frequently gets stuck on one temperature. 2. | 1.4.1221 | Y6, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. *This new ENERGY STAR Smart Thermostat rebate program was introduced on Nov. 2, 2020. TECO's Energy Planner program Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. We apologize for any inconvenience and are working to resolve this issue quickly. The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. Message us on Twitter for help with our products. Coils or strips for dust and dirt on your actual HVAC system you if somethings wrong with your details. With the tiered energy planner program realize lower prices on electricity 87 % of the time faulty reading, theres... A security precaution, the problem could be a result of dust and dirt t already set... Any of the transformer: Alternatively, the problem could be a of! When you sign up, head to TECO 's website advanced thermostat troubleshooting process facts more! Be published, broadcast, rewritten, or to sign up to get storm preparedness and savings!... Dont need the power turned off prices on electricity 87 % of day. The ecobee app, hassle free Outages or Electric Emergencies ( 877 ) 588-1010 Report an outage on outage... 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