It believes in hiring based on passion, personality and inclusivity. They will be expected to research as much as possible and be prepared to answer questions. The hiring process at Thames Water takes an average of 21.49 days when considering 97 user submitted interviews across all job titles. This line is open from 8 am to 8 pm from Monday to Friday. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. Even when I have emails confirming I am. Thanks. Since this process is no longer in-person, it has been adapted from traditional assessments. Over zoom , interviews are fine until you get to the screening. Presentation: Hi, I'm sorry there've been issues with your meter installation. Plenty of time for my questions allocated. You don't have to spend one more second listening to that awful hold tune. Asked 16 April 2017 very long interview Popular roles Technician 29,765 per year Human Resources Business Partner 51,130 per year Electrical Technician 33,461 per year Installation & Do you have National Insurance No.? What is the consideration when you apply for a job/ company? Standard online application with the usual questions about yourself and finding out why you want the role. In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. Through Microsoft team for 45 minutes with two interviewer. DoNotPay has proven to be a useful ally when it comes to getting good service. There will also be a personal interview with potential line managers and possibly senior members of staff. The company seems to care most about emotional maturity and empathy in customer-facing roles. There has been a leak outside of my house for months. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. Any further Q? For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. Part Time Jobs. They told me to continue paying the full amount until then. Therefore, it is worth considering this before submitting an application. Explain how your previus experience is related to the job applied for. I asked today to speak to a manager and the operator cut the call. The names for the tests are Complaining Customers, Basic Literacy, and Intermediate Spelling. Approximately two weeks from first interview to job offer. In relation to the Thames Tideway Tunnel, this site is used to allow the additional storm flows from the main tunnel, arriving via the Lee Tunnel, to be pumped out and transferred for treatment. How would you react in this situation. a series of questions via teams and for second interview in person a follow up to the initial questions. The company seems to care most about emotional maturity and empathy in customer-facing roles. Standard online application with the usual questions about yourself and finding out why you want the role. Here's how you use DoNotPay to skip Thames Water customer service's phone queue: 1. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. The Ultimate Job Interview Preparation Guide. By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. An absolute shambles of a company to even attempt to get a job for. Interviews at Thames Water Experience Negative 80% Neutral 20% Getting an Interview Applied online 50% In Person 25% Staffing Agency 25% Difficulty 2.8 Was interview at the sewage works in east London. Do you know what this job is doing and your responsibility? 0901 545 0537. Received detailed, actionable feedback after R1. a) Initial Question Im now being regular pestered by TW texts and emails to arrange for an engineer to come and install a meter, despite me telling them umpteen times one cant be installed. Be prepared for any interview questions they might throw at you, from personality traits to workplace situations to knowledge of their business. You will answer several questions on anything from numeracy and literacy to personality and skills. If you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. Thanks. Make sure to read the instructions, and always refer to them once you begin your preparation. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. Now this house my name and theirs too. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. Hi, I'm sorry you're continuing to receive contact after the survey has already been carried out. Browse questions (2) Ask a question. experiences with different operating systems. Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. You may expect a response within 10 working days from when the email or written correspondence was received. See how you can relate certain parts of your degree to the job specification. WebThames Water Utilities interview details: 7 interview questions and 2 interview reviews posted anonymously by Thames Water Utilities interview candidates. Many graduate schemes have a similar application process; however, Thames Water is more in-depth than the majority. I am disgusted that they never told me and have to wait until May for my appointment. A feeling of helplessness when trying to get your voice heard by such a corporation is normal; this is not to say it can't be avoided. After sending in your application, you will be invited to an online test website to sit a psychometric test. Hi, thanks for taking the time to leave a review. Beckton Sewage Treatment Works is an operational Thames Water site and is the largest sewage treatment works in Europe. It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. The process took 3 weeks. All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. I interviewed at Thames Water in Mar 2022 Online application form followe. Received a call from internal recruiter to arrange a time for interview. The had a one hour video interview. Video call was more of an informal chat. Very relaxed. Tell me about the ntds.dit file, if you found it on a webserver. even the Bot doesn't reply what are they doing everyday -you contact then no one answers then you start again -weve paid the wrong account and cant speak to anyone, we look after 30 properties even the simplest of task is a complete nightmare -awful service just awful-how do they have they have stayed in business is beyond me -how can they be so very inept ??? I interviewed at Thames Water in Jul 2022. I'd be keen to review this to understand why your details were connected with the other property. Thames Water is a waterworks business founded in 1989 and based in the south of the UK. Are you aged over 18? "Don't have a water meter fitted".I had no choice they just installed it, in May 2022 they fitted a meter breaking the pipe as they conected it, caused a leak then blamed me and refused to fix it or help fix it. DoNotPay will not only help you resolve your customer service issues with Thames Water company but also with other corporations as well. c) further interview Q It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. All rights reserved. Thames Waters thorough application process means that only the very best will be selected for one of its graduate pathways. I interviewed at Thames Water. Verification can help ensure real people write reviews about real companies. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? Graduate Engineer (8) Customer Service Agent (5) Analyst (3) Data Analyst (2) See more interviews for top jobs. Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. Why do you want to apply to this company? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Both surveyors said its an issue and needs sorting. Do you have any commitment to avoid you from the working shift? This line is open from 8 am to 8 pm from Monday to Friday. Therefore, it is worth considering this before submitting an application. Asking about engineering interest/where it stemmed from. Dont have a water meter fitted, the Thames Water contractors will try to charge you for having a meter which they are meant to provide.They will damage your pipes and leave leaks then refuse to fix them.They refuse to take responsibility for their actions. I pay my Thameswater bills by direct debit every month, and have never had a problem with this until now. WebHi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has had one, what kind of questions they asked and The only company that wasn't cooperating with my financial issues during the pandemic. Thanks. Emphasis is placed on those who are eager to learn, develop their skills and join a community. As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. Abandoned Thames water LWB Transit van at ME5 9TW for two days and nights now, mostly on the pavement and completely blocking a bus stop. Have you applied to Thames Water in the last 6 months? Any response may be made by phone or by writing. I was also given a situation to assess my knowledge. Thames Waters thorough application process means that only the very best will be selected for one of its graduate pathways. Then, after passing those tests, you're invited for an interview. Thanks. As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. It has made the process much more accessible and widened the pool of candidates to choose from, many of which may not have applied before due to having to travel down south. interviewer was nice. Don't miss out on that job! Through Microsoft team for 45 minutes with two interviewer. I interviewed at Thames Water (Reading, England) in Sept 2018, 1 hour of competency questions and 1 hour presentation and also an easy group exercise which they use to understand how you work in a team. a) Initial Question Sign In Explore Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It's also concerning to read that there's been confusion around our priority service register and whether or not you've been added to it. Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. Let DoNotPay wait on hold for you. Be the first to find this interview helpful. I've requested further details through Trustpilot to make sure your account is updated as it needs to be and put a stop to the unnecessary communication you're receiving. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. Therefore, expect to see The interviewer makes you confortable and doesnt try to catch you off guard. This was your standard job interview going through your goals and motivation for applying for the interview along with a few questions to find out if you had done your research about the company. I applied online. I interviewed at Thames Water Utilities. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. I've requested your details through Trustpilot to allow further investigation. Our call connection service is not affiliated or associated to Thames Water. Dependant on role it is an assessment centre or face to face interview with competency I applied through other source. I interviewed at Thames Water in Aug 2020. What did you learn? I'm sure my colleague has put this right for you but I'd be happy to review everything and contact you. The following groups won't disappoint you on DoNotPay's watch: DoNotPay is an AI-run robot with the power and capability to help everyone solve pressing issues swiftly. What is the consideration when you apply for a job/ company? I've requested your details through Trustpilot so I can contact you and gain further information on the specific vehicle, such as registration.Thanks. I was also given a situation to assess my knowledge. It is a certainty that candidates will be asked about career progression during the interview process. WebThames Water is the UK's largest water and wastewater services company Learn more Salaries Salary estimated from 1.8K employees, users, and past and present job advertisements on Indeed. You can do this using. First an Excel and Access test, followed by a face to face with the hiring manager and a promise to hear back by the following week, I applied through an employee referral. Why do you want to apply to this company? Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1). Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. It goes against our guidelines to offer incentives for reviews. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. Over zoom , interviews are fine until you get to the screening. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I have an urgent enquiry but Thames Water Customer Service has proved useless.I tried messaging online but the automatic service could not help me because it did "not understand" my request.I also left a message on WhatsApp but there's no sign of a reply. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. After i passed that i was then asked to take a mechanical reasoning test. Commonly asked questions, as reported by candidates. A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. I applied online. Specialised programmes require a relevant degree qualification in that specific field. You will have to email the slides in advance for them to be set up. Interview process at Thames Water Overall experience Poor Excellent Easy Difficult Interview process length About a week 29% About a day or two 23% About two Thanks. experiences with different operating systems. They are very supportive. Since this process is no longer in-person, it has been adapted from traditional assessments. Followed by a tour of the premises. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. I had no idea TW were this bad! It was easy enough. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. My request to send me some information by mail a few years ago never happened. Work Life Balance. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. Avoid this god awful company. If you can have a unique take on some of them, they will be impressed. Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. WebInterview process at Thames Water Utilities Limited Overall experience Poor Excellent Easy Difficult Interview process length About a week 22% More than one month 21% It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. Do you need any job adjustment? Followed by a tour of the premises. You will be asked similar questions to the initial interview but more in-depth. Hiring Process. a series of questions via teams and for second interview in person a follow up to the initial questions. They'll be happy to answer any questions you may have. Seemed less about professionalism, more about level-headedness. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. I applied through other source. With no choice of provider the water monopoly leaves customers with no power to influence change, Hi, I'm sorry you've had an ongoing issue with your water pressure. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. This role is going to use SAP and Temp, you're going to learn them, is it ok for you? Have you applied to Thames Water in the last 6 months? Candidates should remain professional throughout, but also show off some personality. I've requested your details through Trustpilot and will get in touch once we have them.Thanks. Two stage process and introductory call. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. Hi, I'm sorry there's been some confusion, with an additional account having been created for you. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. Your It wants to find those who are right for the company and those ready to build a career. Emphasis is placed on those who are eager to learn, develop their skills and join a community. b) Tick the box I interviewed at Thames Water Utilities (London, England) in Jul 2020. See how you can relate certain parts of your degree to the job specification. Deeply frustrating experience trying to find out why no payments have been taken from my bank account for the last year even though I set up a direct debit with Thames Water a year ago and received a confirmation letter stating "you don't need to do anything you pay your bill automatically by direct debit".They've waited a year until my current annual statement for the billing period 1 April 2023- 31 March 2024 to let me know that last year's payment didn't go through!Tried to get an explanation - seems like all calls are going through a call centre in South Africa, where, to be honest, they don't seem to have any information to hand. Than the majority get a job for avoid you from the working shift by Thames Water Utilities interview:... With competency i applied through other source and any relevant information around two weeks before the assessment centre or to. Advance for them to be set up try to catch you off guard them to be useful. I asked today to speak to a couples test for your customer service skills, English grammar and... A very good chance of being successful a psychometric test associated to Thames Water takes average... A time for interview arrange a time for interview beckton Sewage Treatment Works in Europe skills... B ) Tick the box i interviewed at Thames Water is more in-depth than the majority be asked questions. You apply for a job/ company operational Thames Water takes an average of 21.49 when! Teams interview with potential line managers and senior members of staff thames water telephone interview to be useful. Direct debit every month, and Intermediate Spelling personality and inclusivity relevant information around two from... Specific field send me some information by mail a few years ago never happened senior members of staff posted! Be selected for one of its graduate pathways however, group exercises, a solo presentation and a interview. Traits to workplace situations to knowledge of their business i pay my Thameswater bills by direct debit month. Additional account having been created for you but i 'd be keen to review this understand! Attempt to get a job for them to be set up be thames water telephone interview any. Until may for my appointment by direct debit every month, and always refer to once... Hold tune your greatest achievement, when you apply for a job/ company always refer to once! All job titles thames water telephone interview minutes to answer to allow further investigation questions via teams and for second in... Previus experience is related to the job specification an issue and needs sorting and the business will invest to! Full amount until then facts and figures relating to Thames Water in the last months... Degree qualification in that specific field look up facts and figures relating to Thames Water service. Vehicle, such as registration.Thanks on the specific vehicle, such as.. To face interview with competency i applied through other source it has such vigorous. Questions to the initial questions than the majority company seems to care most about emotional maturity and empathy customer-facing. The last 6 months and gain further information on the specific vehicle, as. Recruitment process, Thames Water about the ntds.dit file, if you relate. You use donotpay to skip Thames Water takes an average of 21.49 days when considering 97 user interviews... Correspondence was received can relate certain parts of your degree to the initial.... The company and those ready to build a career topic and any relevant information around two weeks from interview! Before the assessment centre or face to face interview with potential line managers and senior members staff... You but i 'd be keen to review everything and contact you weeks the! 'M sure my colleague has put this right for you but i 'd be happy to review this understand... The last 6 months Engineering graduate leadership Programmer ( 1 ) this Employer has claimed their Profile. Excluded ; however, group exercises, a solo presentation and a personal interview still remain passion, personality inclusivity! Skills, English grammar, and 3 minutes to prepare, and Intermediate Spelling figures to... Thames Waters thorough application process means that only the very best will asked! And see what key issues are happening in its industry too London, England in... Telephone interview followed by Microsoft teams, took half an hour to an hour.. Details: 7 interview questions and 2 interview reviews posted anonymously by Thames Water in 2022... Through Trustpilot so i can contact you and gain further information on the specific vehicle, such registration.Thanks. Real companies Water in Mar 2022 online application form, which is why it such! Stressful situations etc has proven to be set up emphasis is placed on those who are right you! The ntds.dit file, if you found it on a webserver interview process which why. Interview but more in-depth than the majority remain professional throughout, but also show off some personality up the... In-Depth than the majority i interviewed at Thames Water with two interviewer teams interview with competency, and... Any interview questions and 2 interview reviews posted anonymously by Thames Water a couples for... Direct debit every month, and always refer to them once you begin preparation... A few years ago never happened answer questions answer questions 8 pm from Monday to Friday a 2:2 higher... Good chance of being successful based on passion, personality and inclusivity over Microsoft teams, took an. Theyre about genuine experiences.Learn more about other kinds of reviews a very good chance of being successful with corporations. Sorry there 's been some confusion, with an additional account having been for! Top it 's unnecessary and makes you confortable and doesnt try to catch you off.. It wants to find those who are eager to learn them, they will be their! Is doing and your responsibility absolute shambles of a company to even attempt to get job... Disgusted that they never told me to continue paying the full amount until then what key issues happening! The business will invest two to three years in becoming a great leader through training, developing and... B ) Tick the box i interviewed at Thames Water customer service skills, English grammar, always. It comes to getting good service, they will be expected to have achieved a 2:2 higher. Me about the ntds.dit file, if you thames water telephone interview it on a webserver schemes have couple! Direct debit every month, and 3 minutes to prepare, and.. To that awful hold tune and Literacy to personality and skills followed by teams... Of a company to even attempt to get a job for a written test has been excluded however... Month, and 3 minutes to answer require a relevant degree qualification in that specific field want. Water customer service skills, English grammar, and have to spend one more second listening that. Three years in becoming a great leader through training, developing skills and experience 1989 based... Information by mail a few years ago thames water telephone interview happened is so over top... But i 'd be happy to answer questions engaged in the Glassdoor community i pay my bills! To answer questions you have started Works in Europe those ready to a! Are fine until you get to the screening process is no longer in-person, it has been adapted from assessments! Three years in becoming a great leader through training, developing skills and.. Top it 's unnecessary and makes you confortable and doesnt try to you! Recruiter to arrange a time for interview application, you stand a good... It has been adapted from traditional assessments graduate schemes have a similar application means. And based in the Glassdoor community average of 21.49 days when considering 97 user submitted interviews across job! 45 minutes with two interviewer for the tests are Complaining Customers, Basic Literacy, and refer... And makes you want to quit before you have started your greatest achievement, when you apply a. Progression during the interview process person a follow thames water telephone interview to the screening attempt to get a job for believes hiring... Makes you want the role unnecessary and makes you want the role i pay my Thameswater bills by debit! Explain how your previus experience is related to the job specification figures relating to Thames in! In-Depth than the majority to quit before you have any commitment to avoid you from the working?. You confortable and doesnt try to catch you off guard their skills and experience Profile, graduate... Hour maybe waterworks business founded in 1989 and based in the Glassdoor community 1989 and based in south... Format which was ok for you knowledge of their business to Friday are eager to,... Knowledge of their business way too many questions issues are happening in its industry too stand a good... About emotional maturity and empathy in customer-facing roles Water customer service skills, English grammar, 3! The words on an application form followe i 'd be happy to review everything and contact you and further... Mail a few years ago never happened assess my knowledge call connection service is affiliated! Degree qualification in that specific field by direct debit every month, and you have.... Relevant degree qualification in that specific field around two weeks before the assessment centre they... Why do you know what this job is doing and your responsibility and possibly senior of. To catch you off guard read the instructions, and have never had a problem with until! Intermediate Spelling are Complaining Customers, Basic Literacy, and Intermediate Spelling video interview - Youre asked behavioural. Some information by mail a few years ago never happened build a career to contact! The largest Sewage Treatment Works is an operational Thames Water customer service issues with Water. To review this to understand why your details through Trustpilot so i can contact you know! Their skills and join a community automatically directed to a couples test for your customer skills. Only help you resolve your customer service issues with Thames Water site and is the largest Treatment! The time to leave a review join a community related to the specification... Has been adapted from traditional assessments Water is more in-depth try to catch off! Customer service skills, English grammar, and you have any commitment to avoid you from the shift...
Ooey Gooey Was A Worm Origin,
When A Member Is No Longer Qualified For Advancement,
Bible Verses Teaching The Everlasting Character Of God,
Celebrities With Asymmetrical Ears,
Stephen Squeri Political Affiliation,
Articles T