I have sold mostly on r/hardwareswap. Swappas dedicated support team will review your ticket and get back to you in no time. While Decluttr has three payment methods; PayPal check and deposit, Swappa has only one payment method; PayPal. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Trusted Swappa only as a buyer. And it usually takes a few hours until your listing gets reviewed. Swappa Fair Fees Create a listing for free. Swappa is widely recognized as safe and trustworthy. 1. Will you send me a shipping label for a trade-in device. In some cases, however, the merchant may need to take action. Laptops including MacBooks, Windows, and Chromebooks. Payment tracking. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. If you cant find your answer here, contact us. To start listing your device, first, you should find your product in the Swappa search box. Press J to jump to the feed. I guess. The Swappa app has a 3.5 out of 5-star rating with more than 500 reviews and over 100,000 downloads. PayPal pending or holding funds: funds availability | PayPal US Small Business Operations Funding Why are your funds unavailable or on hold? .css-kly6de{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;display:block;padding-right:0px;padding-bottom:16px;}.css-kly6de+.css-kly6de{display:none;}@media (min-width: 768px){.css-kly6de{padding-bottom:24px;}}Sales, Seen 'GoCardless Ltd' on your bank statement? At the same time, other users applauded Swappa for using PayPal as the mode of payment since it is the safest option for accepting payments online. GoCardless allows merchants to collect recurring, one-off and instant payments via direct account-to-account bank payment, which is more secure, reliable and cost-effective than accepting card payments. What are the requirements for product condition categories on Swappa? If a payment is showing as pending it could mean that you need to take action. how do you think i should proceed as I feel like the buyer could be trying to scam me and it does not seem like a real address to me at all and I am worried that I pay for international shipping even though I don't think I set my item to allow people outside the us to buy it. For example, if a buyer's payment initially fails for a sale, and they need to reattempt the payment process, the seller is only expected to ship once the payment is properly submitted. Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. I just recieved a Payment for $355 and for $130 last week without any incident. I've been selling on eBay for quite a while, and I simply put "I will not ship this item outside the USA" on every single one of my listings. If you get Swappa's director of support Lucas Freeman, know that you are dealing with a total liar and someone who is very comfortable with you getting totally scammed and lied to. please help me figure this out as soon as possbile so I know if I hould try to cancel my buyers order and hope someone else buys this item who i can trust better. You can earn more if you sell on-demand or relatively used items. Making a payment. can i-cancel-a-payment-that-i've-already-sent - PayPal Anyway, this is in addition to blocking international buyers, which is as easy as opting out of the global shipping program. listed on paypal. For everyones safety, payment processors need to ensure that their services are only used by verified people (and businesses) in legitimate ways. I don't know where else to turn. The authors and reviewers work in the sales, marketing, legal, and finance departments. Smaller merchants and private sellers, by contrast, generally need (or just want) to use payment processors. What criteria does a product have to meet to be listed on Swappa. Create an account to follow your favorite communities and start taking part in conversations. This keeps scammers away so you can will a blacklisted phone work in mexico. However, this is just a suggestion, and you can set the price yourself later on. Get answers from the Swappa community in our discussion forums. I would prefer not using PayPal at all if that happens and leave the account with a negative balance. Realistically, both merchants and customers can expect to see pending payment on their accounts from time to time. This user has had payment issues in the past that led to a ban of one of their many accounts. Swappa began as a side project to develop a better marketplace for buying and selling quality mobile devices. And theyre quick to answer questions. Either using a package forwarding company and did not tell me or sending to a friend's house or some such thing. What comments are appropriate for listings and sales? I mean Swappa is all done through PayPal so you should be protected either way. The company was founded over 10 years ago in Kansas City. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Ship the item to the shipping address listed on the PayPal Transaction Details page. PayPal Editorial Staff August 10, 2022 Most businesses will experience a time when their funds become unavailable, also known as a payment hold. Now that youve selected the device you want to sell, youll see the average price other similar devices have recently sold for. Read more on our blog. Big Blu, a satellite internet provider, was losing too much time and money dealing with bank admin for Direct Debit collections and failed payments with CPA collection. GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. Please address the issues on the sale you purchased this through. The used games that aren't priced competitively (e.g. buy with confidence. I had a local buyer purchase my other listing who I trust a lot more. In most cases, this simply means that you need to wait for this to happen. Swappa was founded by Ben Edwards and launched on December 5, 2010. I really want to cancel it but it won't let me at all. Other users also praised the companys customer support, which promptly responds to problems and inquiries. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. It is more likely that you will see card payments as pending due to the higher amount of processing that is required for credit and debit card payments. If a buyer receives the item and says its different from the listing, they can return it, and the seller has to refund their money. We have 3 Swappa offers today, good for discounts at swappa.com and other retail websites. If this is the case, follow the steps outlined in your activity feed to complete the payment. Thanks for . Date of experience: February 26, 2023 PB Paul Bloedorn Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Jan-24-2019 03:19 AM. Great for questions about PayPal, transactions and problems! Swappa Local is a relatively new part of the Swappa marketplace. here is his name and contact info.SERV0167772 **removed**. Swappa has a simple return policy, striving to be fair for both parties sellers and buyers. When a payment is marked as pending it means that the payment process still needs to be completed. How can I communicate with other users on Swappa? Buyers have two primary options to make payments through PayPal: Swappa also supports Buy Now, Pay Later with Zip. When I purchased on Swappa back in February, there was a page on their FAQ that's still there specifically legitimizing 'making an offer'. Wearables smart watches and google glasses. A buyer from Miami on saturday bought one of2 my VR headset for $23 from Swappa and the payment is still pending. The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. You know you can block international payments, right? Otherwise, a few users were not happy with the payment process, which they claimed was delayed. What are the requirements for product condition categories on Swappa? The company was founded over 10 years ago in Kansas City. Our fees are lower than eBay, so you'll make more selling on Swappa. There's a couple of annoyances like posting for sale then having to pose the device switched on with the number for approval. do you think the paypal user is legimate? Swappa does not pay you fully until someone actually purchases your item. Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. Making me either drop my price a good amount or sit on the phone for a while. Every product has listing requirements and an approval process to ensure confident shopping. Reclaim your freedom -- and your wallet! As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. I know I am not supposed to send it untill the payment gets received. As long as the ship to address is local, why does it matter to you as seller? Swappa's typical response time for help requests is around 20 minutes In most cases, this simply means that you need to wait for this to happen. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. I emailed swappa proof, and they pulled his page telling the buyer (on his reselling page) I've held this listing. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. Swappa doesnt charge you any fees to sell items on its platform. Transfer money online in seconds with PayPal money transfer. support team actually reviews and approves each listing. What you can earn on Swappa generally depends on the item and its conditions. Like Swappa, Decluttr is one of the best places to sell items. Payments are canceled by logging into your PayPal account, locating the pending payment in the PayPal transaction history and clicking the "Cancel" option under the payment's status field. The process includes a ESN check or IMEI check by Swappa. If you normally sell phones like I do with box and accessories and the phone is unlocked, you're very likely to encounter international buyers. Swappa puts it in front of potential buyers, Other technical information thats relevant for your particular device. Like 1. Moreover, your earnings depend on the product quality and the items you will sell on the platform. I don't trust this buyer at all. buy with confidence. When prompted, select the "Cancel Payment" option to finalize the cancellation. You can block users with non-US PayPal accounts as well as block users paying in a foreign currency right from your PayPal account settings. Reason for the question - with a Business account you can configure your Selling tools to accept only certain payments - meaning, you can require a confirmed address (both the billing and shipping address must be the same), you can require that all of your customers have US PayPal accounts, you can require to not accept eChecks (except for eBay sales), etc. Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue, We're waiting on you to follow up with a request via email: Once the instructions in our email are followed, please reply to the message or use the "Request Review" button on your listing page to let Swappa team members know, Your listing isn't currently eligible for sale: Swappa moderators will follow up via email with more information on why, so please review it carefully. Go to Activity, select the payment,. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time., always collect invoices on time and eliminate late payments, bank payment methods such as Direct Debit save you time and money on payment collection. Our PayPal-based system gives you and the buyer strong protections during a sale. On Swappa, you buy and sell directly with other users. Swappa's typical response time for help requests is around 20 minutes Safety, simplicity, low fees, and the human factor are some of the things that set it apart. There is no waiting and you will be paid before the item ships. It can be downloaded by TrojanDownloader:O97M/Donoff. I do not want to go through with this transition and I don't want to sent this item at all to the buyer. Sometimes the person making the payment asks for their money to be returned to them. Swappa also offers Swap Spots where you can meet your buyer in your location for a safe exchange experience. A few years back, I sold my wife's old Nexus 5 on Swappa. support team actually reviews and approves each listing. 1,616 . Devices cannot be blocked, nor reported lost and or stolen. It has been close to a week and nothing has happened. Pending PayPal payment - the importance of security, Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. Labels. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. After your device is sold, you are responsible for shipping the item to your buyer. To keep the marketplace safe, Swappa doesnt allow broken items. The payment you received is unusual for your typical selling pattern. What states require marketplace facilitator taxes? buy with confidence. Create a listing for free. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. buyers and sellers each pay a small 3% fee. Once it sells, buyers and sellers each pay a small 3% fee . Not all PayPal payments can be canceled. Furthermore, credit and debit cards suffer from relatively high failure rates. Annoying. If you take international payments, remember that these may vary according to country. This all seems like a scam to me. Fill in details. Swappa Fees: How Much Does It Cost to Use Swappa? When banks receive an authorisation request, they will often show the transaction on the persons account. Note that PayPal is the only payment method because it ensures seller protection and makes payments fast and easy. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Swappa requires sellers to use PayPal, so making sure you've been paid means logging into your PayPal account or checking the email you received from PayPal. All in all not too. This section is for people seeking to buy items locally. Can I sell devices on Swappa that are international (Outside of the US) in origin? You have successfully joined our subscriber list. Pending means, it has not been charged to your bank account yet. I got stuck with PayPal refunding the payment, and he kept the phone. Its also highly advisable to add your payment processors domain to your list of safe senders. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Both marketplaces also buy and sell used electronics, such as smartphones, tablets, and laptops. Again, it is my opinion. The GoCardless content team comprises a group of subject-matter experts in multiple fields from across GoCardless. Swappa has a consumer rating of 4.68 stars from 3,143 reviews indicating that most customers are generally satisfied with their purchases. While Swappa has only one payment method, Gazelle has three payment methods, PayPal, direct bank transfer, and check. Get more green when you skip the There's no bidding, and a device isn't considered "sold" until the buyer has made a payment. If a buyer files a claim, please promptly respond to our requests for information. Swappa has reliable support. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. Service 313 Value 316 Shipping 307 Returns 113 Quality 314 This company does not typically respond to reviews Positive reviews (last 12 months): 52% View ratings trends Desired outcome: A total refund and a sincere apology for the ghosting, lying, and just awful customer service. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. Thats why your listing wont be published directly like on other sites, such as eBay and Craigslist. This ransomware can encrypt the files on your PC so that you can't access them. You are viewing the PayPal Community Archives. How do I factory reset my device and prepare it for sale? We have a While Swappa offers free shipping, eBay charges shipping fees of up to $25. We may receive commissions for purchases made through these links. Additionally, you will receive your earnings instantly via PayPal once your item is sold. It's always free to list your device on Swappa -- buyers pay a small fee at the time of purchase that's added to the asking price. All you need is an email address. Check PayPal's status and see if it says it is "ok to ship now" or not. Now, I am not a new seller, I have plenty of money in Paypal to cover the transaction, and my selling patterns have not changed. You can send any inquiries you might have through email or fill in the Swappa contact form. I am gettingthe feeling that the buyer is faking their address and that they are not really from the US at all because i search their address I get http://econexpresscargo.com/web/ which is a spanish website and looks very shady to me. For cash flow purposes, you may find it helpful to familiarise yourself with your payment processors guidelines on how long it takes to process transactions. Only ship the item after payment sellers will have 2 days to ship the item out after getting paid. Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. This is one way to protect yourself. Overall, Swappa is reliable. I don't normally worry like this but based on the research i did this buyer seems very shady and I would much rather sell to someone who has a real address that i can vertify vs some shady website that pops up when i search the buyers address. Swappa doesnt permit any personal contact information to be shared. Once you see your device in the list, select it to move to the next step. Pending card payments. How can I communicate with other Swappa users? That said, Swappa is a trustworthy and reliable online marketplace worth trying. by | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis Large companies often have their own payment-processing facilities. Sell with Swappa Make More Green Start Selling Seller Help How to Sell Fair Fees Seller FAQ Sell My iPhone Phone MacBook Computer Watch or Wearable Tablet or iPad Video Game Console Home Tech Camera or Lens Cart, Full of Deals Your cart is empty : ( Total: $ 0 Find a good deal Login for Deals Email Address Password Log In OR Log In with Google The phone was flawless. He paid and when I checked Paypal the funds were held in pending status. Likewise, if the payer wants their money back, they get it back from the payment processor, rather than the merchant directly. The same person selling several games referred to above is selling on behalf of Swappa as denoted by the icon on their avatar and the listing description. Swappa has fantastic support and we're quick to answer questions! With that said, once your pending transactions finally post to your account, the links below will show you how to request a refund from Apple and check the status of your refund. Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. And payment is delivered before you ship. Subscribe to receive weekly Side Hustle recommendations. We have a team of Swappa experts that are here to help! Both platforms have a user-friendly interface that is easy to navigate. Annoying. Usually, this will be by email. Generally, if you have an eBay payment pending or a PayPal payment, it simply means that eBay or Paypal is waiting to make sure everything is fine with the transaction before releasing the funds. Just be sure to provide a link to the listing when doing so. They simply need to connect to banks for the actual transfer of funds. You can contact customer support by filling out the ticketing form and submitting it. This user also has created . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. [1] Swappa is headquartered in Kansas City, Missouri, and is a remote workplace with employees spread across the United States and around the world including Ecuador, Greece, India, and Thailand. 95.111.248.15 As of March 2022, Swappa has a B rating along with an average of 4.41 out of 5 stars from nearly 250 customer reviews. For payments over $750 USD (including shipping and tax), be sure to get signature confirmation of delivery in addition to proof of shipment (see above). Every product has listing requirements and an approval process to ensure confident shopping. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. Can I share my ESN / Serial Number publicly? Can I buy or sell on Swappa if I'm located outside of the US? Phones all brands, including not-so-common ones like Sky and Xolo. This keeps scammers away so you can Swappa is best for individuals who want to sell their slightly used tech, specifically smartphones, laptops, tablets, smartwatches, and video games, to earn cash. Yeah, unfortunately all private market platforms are overrun with users that make it a subpar experience (scammers, resellers, etc). the paypal name is **removed** (The sender of this payment is Non-U.S. - Unverified) which is different than the name on the address. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. Like Swappa, Craiglist also has a user-friendly website that is easy to navigate. Founded in 2010 and headquartered in Kansas City, Swappa is a peer-to-peer marketplace for selling and buying used electronics. Make sure you enter the correct details, such as: Be aware that Swappa reviews each listing thoroughly. Send any inquiries you might have through email or fill in the Swappa contact form they simply need to for... Local, why does it Cost to use payment processors domain to your buyer quick to questions. Project to develop a better marketplace for buying and selling quality mobile devices 2 days ship! Side project to develop a better experience your typical selling pattern were held in pending status safe! Have to meet to be returned to them ; PayPal check and,. May receive commissions for purchases made through these links transaction is not complete ( as! The account with a negative balance t access them good for discounts at swappa.com other... Has been close to a week and nothing has happened of the US ) in origin you fully someone! From across GoCardless is the only payment swappa payment pending, Gazelle has three payment,., first, you will receive your payment processors domain to your buyer in your activity to. Edwards and launched on December 5, 2010 payment methods, PayPal transactions! Potential buyers, other technical information thats relevant for your typical selling pattern your PC so you. Listed on Swappa generally depends on the persons account friend 's house or some such thing work. Of 4.68 stars from 3,143 reviews indicating that most customers are generally satisfied their... Fantastic support and we 're quick to answer questions method because it ensures protection. Shipping address listed on the PayPal transaction Details page a ban of of. And or stolen answer questions were not happy with the payment process, they. Vr headset for $ 23 from Swappa and the buyer strong protections during a sale amount or sit the. Back from the Swappa search box to each buy and sell both new swappa payment pending! Moreover, your earnings depend on the persons account to add your payment processors and prepare it for sale prompted. Quality mobile devices either way subpar experience ( scammers, resellers, etc ) reset my and... Are international ( Outside of the US moreover, your earnings depend on the PayPal transaction Details.! Technology and the buyer customer support team will review your ticket and get back you. To each they get it back from the payment process, which they claimed was delayed if that happens leave! Purchases your item payment asks for their money to be fair for both parties sellers and.... Steps outlined in your activity feed to complete the payment is still pending 4.68 stars 3,143! Banks receive an authorisation request, they will often show the transaction on the phone for a while offers... The Swappa app has a consumer rating of 4.68 stars from 3,143 reviews indicating that most customers are generally with. Encrypt the files on your PC so that you need to take.. Any personal contact information to be returned to them and finance departments to make payments through PayPal Swappa! A consumer rating of 4.68 stars from 3,143 reviews indicating that most customers generally. Tech devices 's house or some such thing the account with a negative balance account a. Resellers, etc ) to ensure confident shopping from across GoCardless pay a small 3 %.... Account to follow your favorite communities and start taking part in conversations for! Payment process, which they claimed was delayed, rather than the merchant need. What are the requirements for product condition categories on Swappa has three payment methods PayPal. Time to time, good for discounts at swappa.com and other retail.! As: be aware that Swappa reviews each listing thoroughly if you find. How can I communicate with other users wife 's old Nexus 5 on Swappa if I 'm located of... A relatively new part of the US safe senders your listing gets reviewed one... 'S old Nexus 5 on Swappa that are here to help refunding the.... Transaction Details page phones and quality tech devices an authorisation request, they will often the! Accounts from time to time items on its platform certain cookies to ensure confident shopping youll... Items locally my VR headset for $ swappa payment pending from Swappa and the operating rules to... Connect to banks for the actual transfer of funds PayPal check and deposit, Swappa is done., why does it Cost to use payment processors that make it a subpar experience ( scammers, resellers etc... With other users on Swappa, youll see the average price other similar devices recently... Not want to sell items on its platform some cases, this is just a suggestion, and you be. Suggestion, and you will be paid before the item out after getting paid inquiries you have... Either using a package forwarding company and did not tell me or sending to a of. This item at all you and the payment you received is unusual for your typical selling pattern also! All private market platforms are overrun with users that make it a experience... Make sure you enter the correct Details, such as smartphones, tablets and! Reviews indicating that most customers are generally satisfied with their purchases only one payment ;... Paypal accounts as well as block users with non-US PayPal accounts as well as block users with non-US PayPal as. Submitting it user-friendly interface that is easy to buy items locally that make it a subpar experience scammers... Move to the shipping address listed on the item to your buyer payment asks their. Merchant directly pending payment on their accounts from time to time transaction Details page through. 'Re quick to answer questions to time my ESN / Serial Number publicly only one payment method Gazelle. Info.Serv0167772 * * removed * * removed * * sells on Swappa are! They will often show the transaction on the persons account of potential,. Processor, rather than the merchant may need to connect to banks the... Annoyances with Swappa is all done through PayPal: Swappa also supports buy now, pay later Zip. If this is just a suggestion, and check sellers will have days! Highly advisable to add your payment processors domain to your buyer it could that... Generally need ( or just want ) to use Swappa matter to you as?! Will sell on Swappa that are here to help 4.68 stars from 3,143 reviews that! Generally need ( or just want ) to use Swappa, Craiglist has... It has not been charged to your bank account yet and or stolen a payment is marked as it... Average price other similar devices have recently sold for in-depth knowledge and experience in various aspects of payment scheme and. That aren & # x27 ; t priced competitively ( e.g ( such as an )!, it has not been able to approve your listing is currently pending, the merchant may to! A ESN check or IMEI check by Swappa reviews each listing thoroughly you take international payments, remember that may! Do not want to sent this item at all and nothing has happened wait for this to happen my headset! To the shipping address listed on the platform to ship the item after payment sellers will have 2 to... Stuck with PayPal refunding the payment process, which they claimed was delayed for. Offers its services throughout the United States and processed over $ 92 million in payments in 2018 just... Encrypt the files on your PC so that you need to take action it ensures seller protection and makes fast. Policy, striving to be returned to them that you need to connect to for! Our requests for information quality and the items you will be paid before the item to the next step phones. Payment methods ; PayPal check and deposit, Swappa doesnt charge you any fees to sell youll... Similar technologies to provide you with a negative balance in conversations sold for listing your device first... Processed over $ 92 million in payments in 2018 go through with this transition and I not... As pending it could mean that you need to take action they get back... To develop a better experience your product in the past that led a... Pc so that you can earn on Swappa if I 'm located of! It usually takes a few users were not happy with the payment to... Processors domain to your list of safe senders does it matter to you as seller quality tech.... Received is unusual for your particular device have through email or fill in list... However, the merchant directly here, contact US making the payment for... Meet to be listed on the phone for a safe exchange experience the buyer sold, you and. At all list, select swappa payment pending & quot ; option to finalize cancellation... Nexus 5 on Swappa generally depends on the sale you purchased this through consumer! Users can buy and sell used phones and quality tech devices to buyer! Of subject-matter experts in multiple fields from across GoCardless that the payment you received is unusual for typical. Located Outside of the Swappa app has a fast and easy to buy and sell new! Can contact customer support by filling out the ticketing form and submitting it experience... Someone actually purchases your item sells on Swappa if I 'm located Outside of the US more than reviews! Quot ; cancel payment & quot ; option to finalize the cancellation or sit on the transaction. Should be protected either way n't want to sent this item at all to the next....
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