Delivering VIP Customer Service. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. #Jet2 #CheersTo20Years. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! . Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). Anonymous Interview Candidate in Blackpool, England, I applied online. Choose the appropriate topic and category of your question to reveal your answer. ein Mensch und keine Maschine sind. I then received an email inviting me to a phone interview at a date and time that suited me. The companies are today announcing more Download and readJet2 plcslatest trading update. I enjoy interacting with people and finding a solution to a customer's problem. You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. Please enable Cookies and reload the page. Documents checked and uniform sizes taken. Reasons why Jet2 was chosen as a career. Step two: online written assessment. The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. They did not email me with the details and I assumed the date must've changed. The process took 1 week. I was then sent an email with a maths and English assessment. Thorough but very friendly. Your IP: Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. I applied online. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. Jet 2 Holidays recruitment team has been very professional. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. This is also your chance to show you will go above and beyond for the client. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 3 Jet2.com and Jet2holidays Airport Representative interview questions and 3 interview reviews. This job you alway face to the new face and you need to provide you great customer services skill.Most of the colleges is nice and helpful. Disculpa Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. Non ho ancora fatto il secondo step. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. 14. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. Changed my flight online but couldn't re-book my seat online without having to pay again. And thats the case whether its our customers or colleagues. Contact us online. Tell me a time when you have delivered excellent customer service. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, in England, Scotland and Northern Ireland, Login attempt failed, please enter a valid Employee ID number. Based in the UK, we support our teams in destination to deliver a VIP customer service. Anonymous Interview Candidate in Leeds, England, I applied online. Followed by a video interview. Do job interviews put you in a cold sweat? Assessment day lasting 4 hours View All. The phone interview (17th of February) was short and simple, not very detailed. Over 60% of our holidays are sold online! real person. Reviewed March 17, 2022. The process took 2 days. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Sign Up for Job Alerts. I applied online. Pilots Fly with us and take your career to new heights. Goodie bags packed with special treats Step two: online written assessment. Youll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer service. Once you reach there, you can find all solutions to your queries. Overall very friendly staff, very informal. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. Over 60% of our holidays are sold online! Kay loves working for. Communicate clearly and often. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Again, I received no email invitation and called them twice. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. The assessment day consisted of: a presentation about the company. If you continue to see this Visit this page; Operations. #Jet2 #CheersTo20Years. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. She explained to me perfectly through the phone what i needed to do. We are sorry for the inconvenience. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. The support team members will assist you thoroughly within the least possible time. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. para nos informar sobre o problema. 40 Hours Salary. At Jet2, we always strive to reward the amazing work of our colleagues. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Discover more about our customers and help us spread the word about our award winning brands. job category. Short, straightforward and to the point. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. What is the interview process like for a home working contact centre advisor with Jet2? If you have no self respect and treated like an animal work for jet2, I applied online. Few days later was told i would have face to face interview on 19th december but not sure what time and where . Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. Were here to maximise revenue whilst ensuring our customers get the very best fares. Airline You'll keep us flying and give support both in the air and on the ground. Get access to Richard course at:https://passmyinterview.com/customer-ser. This lasted 10 minutes and I was asked two competency questions. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Was ok. By composing an email, you can explain the situation and send it tocustomer.service@jet2.com. Aydanos a proteger Glassdoor verificando que eres una persona real. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Interview. Based in the UK, we support our teams in destination to deliver a VIP customer service. Then a phone call asking some questions. Personally I think its been a waste of time. Slightly unprofessional. then given a date to attend an . You can dial theJet2 customer service numberanytime from anywhere. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. The process took 1 week. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired ; background-color: # 1861bf ; }, I applied online Newcastle upon,. Dedicated teams of engineers across the UK and overseas not sure what time and where you! Of your question to reveal your answer and take your career to new heights our trucks the... 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